self-service
Word family
- self-serveadjectiveB2
Synonym discussion
Sense: noun/1
Self-service is the standard neutral term for any system where customers serve themselves. Self-serve is its informal cousin, common in everyday North American speech ('a self-serve gas station'). DIY service overlaps but usually refers to tasks like assembling furniture or fixing things yourself, not retail transactions. Automated checkout focuses specifically on the payment technology (self-scanning machines) rather than the whole service model. Buffet-style is limited to food settings where dishes are laid out for guests to pick from. If you are describing a café where people collect their own food, use self-service or buffet-style depending on the layout; if you are talking about a supermarket checkout machine, automated checkout is more precise.
Common collocations
Nouns
- self-service restaurant
- self-service checkout
- self-service gas station
- self-service system
Phrases
- switch to self-service
- introduce self-service
- offer self-service
Etymology
Formed by combining self- (meaning 'by or for oneself') with service (meaning 'the act of helping or providing for customers'). The compound came into use in the early 20th century, when grocery stores and cafeterias in the United States began adopting a no-waitstaff model to cut costs and speed up service.